Coming Soon
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping & Professional Packing
Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL and a variety of other world-class carriers, we can offer a variety of shipping options. Our warehouse personnel is highly-skilled and will wrap your goods according to our precise and exact specifications. Your products will go through an extensive inspection and will be properly secured before they are shipped. Everyday we deliver thousands of packages to clients from all over the world. This shows that we're committed to becoming the biggest online retailer in the world. There are distribution centers and warehouses located in Europe as well as the USA.
Orders that include more than one item are assigned processing times according to each item.
We will carefully examine all items before sending. The majority of orders are delivered within 48 hours. Expected delivery time is between 3-7 days.
Returns
Stock is dynamic. It is not managed entirely by us, since we're involved with several parties such as the factory and the storage. Stock levels can fluctuate at any given time. It is possible that the inventory could run out once the order has been made.
Our policy lasts 30 days. If it's been longer than 30 days since you made your purchase and we're unable to offer you a full exchange or refund.
For your item to be considered eligible for return the item must not be opened and in the condition you received it in. It should also be in the original packaging.
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