Pre-Order Policy
Pre-orders allow us to see how much product we should order and what we are expecting to sell. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Speedy Shipping and Professional Packaging
Our long-standing partnership with UPS FedEx DHL and other global carriers lets us offer a range of shipping services. Our warehouse staff are expertly trained and will wrap your goods in accordance to our precise and precise specifications. Prior to shipping, your goods will be thoroughly inspected and secured. We ship to thousands of customers each day from multiple countries. This shows how we're dedicated to being the largest retailer on the internet. There are distribution centers as well as warehouses located in Europe as well as the USA.
Note: Orders with multiple items will have a distinct processing period for each item.
Prior to shipment, we check the item carefully before shipping. Most orders are delivered within 48 hours. The delivery time is estimated to be between 3 and 7 days.
Returns
The stock is constantly changing. It's not entirely managed by us since we have multiple parties such as the factory and the storage. The actual inventory can fluctuate at any time. It is possible that you will not receive your order once the order has been made.
The period of time is 30 days. If you have passed 30 days by since your purchase however, we're unable to give you a return or exchange.
You are able to return an item in the event that it is not used and is in the same condition as the day you received it. It must also be in the original packaging.
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