Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Speedy Shipping and Professional Packaging
We can offer a variety of shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse personnel will pack all goods to our exacting requirements. Prior to shipping, your goods are carefully examined and safely secured. We deliver to thousands of clients each day across multiple countries. The fact that we are dedicated to becoming the largest online retailer in the World is obvious. The warehouses and centers of distribution are situated in Europe and the USA.
Orders that include more than one item are assigned processing times for each item.
We will carefully examine all items before sending. Most orders are delivered within 48 hours. The delivery time will be between 3-7 days.
Returns
We do not manage the stock at our factory and warehouse. The actual inventory may be changed at any time. You may not receive your purchase after the order has been made.
The policy is 30 days. Unfortunately, if the 30 days have elapsed since you purchased your item, we will not be able to offer you a return or exchange.
You can only return a product when it's unopened and is in the same state as when you received it. It must also be in the original packaging.
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