Coming Soon
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping with Professional Packaging
Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL and many other top global carriers we can provide various shipping options. Our warehouse personnel are highly skilled and will pack your products according to our precise and precise specifications. Your goods will go through a thorough inspection and be securely secured prior to being delivered. We ship to thousands of customers every day from all over the world. Our determination to be the largest online retailer in the world is shown by this. We have distribution centers and warehouses across Europe and the USA.
Note: Orders that contain more than one item are assigned a particular processing period based on the individual item.
Prior to shipment, we inspect the ordered items thoroughly. The majority of orders will be shipped within 48 hours. Delivery is expected to take between three and seven days.
Returns
We are not able to manage the stock in our warehouse or factory. The stock levels may fluctuate at any time. It is possible that the stock may run out after your order has been processed.
Our policy lasts for a period of 30 days. If you have passed 30 days in the past since you purchased however, we're unable to give you a return or exchange.
The item you purchase must be in the original packaging and be unused. The item must be returned in the original packaging.
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