Coming Soon
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping and Professional Packing
We offer a wide range of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse personnel is highly-skilled and will pack your products according to our precise and accurate specifications. Prior to shipping, your goods will be carefully inspected and secured. We deliver to thousands of customers every day from all over the world. Our determination to be the biggest online retailer in the world is shown by this. The warehouses are located located in Europe as much as they are in USA.
Note: Orders that contain more than one item will be assigned a separate processing time for each item.
We will inspect each and every one of the items before sending. The majority of orders will be delivered within 48 hours. The expected delivery time will be between 3-7 days.
Returns
Due to multiple entities, including the factory and the warehouse, we are unable to effectively manage inventory. So the actual stock may change at any time. It is possible that stocks could be depleted after the order has been made.
Our policy lasts for a period of 30 days. However, if thirty days have passed after you bought your item, we cannot offer you a return or exchange.
To be considered eligible for return it must be in its original packaging, unopened and in the condition you received it in. The item should be returned in its original packaging.
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