Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Professional packing and fast shipping
We offer a broad range of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will pack your products in accordance with our exact and exact specifications. Your goods will undergo an extensive inspection and be safely packaged prior to being sent out. Everyday we deliver thousands of packages to clients across many countries. Our commitment to become the biggest online retailer worldwide is demonstrated by this. Warehouses and distribution centers are found in Europe as well as in the USA.
Orders with more than one item are assigned processing times for each item.
We will inspect each and every one of the items before sending. The majority of orders are shipped within 48 hours. The time to deliver varies from 3-7 days.
Returns
The stock is constantly changing and not fully managed by us because of the involvement of several different parties, such as the factory and our warehouse. Stocks are subject to change at any moment. Be aware that it's possible that your order will be out of stock after you have placed the order.
Our policy lasts thirty days. If 30 days have gone by since your purchase, unfortunately we can't offer you a return or exchange.
For your item to be considered eligible for return, it must be unopened and in the condition you received it in. The item must be in its original packaging.
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