Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping and Professional Packaging
Thanks to our longstanding association with UPS FedEx DHL as well as other major global carriers, we are able provide a range of shipping options. Our warehouse staff are expertly trained and will wrap your products according to our exact and precise specifications. Your items will go through an exhaustive examination before they will be properly packaged prior to being shipped. Everyday, we send to thousands of customers across different countries. Our dedication to becoming the largest online retailer in the world is shown by this. We have distribution centers as well as warehouses located in Europe as well as the USA.
Note: Orders with more than one product are assigned a specific processing time based on the individual product.
Prior to shipping, we inspect the ordered items carefully before shipping. The majority of orders today are shipped in 48 hours. It is expected that delivery will take between three and seven days.
Returns
Due to multiple parties, including the factory and the warehouse, we cannot effectively manage inventory. This means that the actual stock could fluctuate at any moment. It's possible that you may not receive your order after the order has been made.
The policy is for 30 days. If you haven't received your item within the 30 days period, we are unable to offer the option of a refund or exchange.
To be eligible for a return the item must be unused and in the same condition as when you received it in. The item must be in its original packaging.
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