Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping with Professional Packaging
Due to our longstanding partnership with UPS FedEx DHL as well as other top global carriers, we can provide a range of shipping options. Our warehouse staff is highly trained to package your goods exactly as per the specifications that we supply. Before shipping, all goods will be thoroughly examined and securely secured. We deliver to thousands of clients every day in a variety of countries. This demonstrates our dedication to be the largest online retailer on earth. The warehouses are located situated in Europe as much as they are in USA.
Please note that orders with more than one item are given a processing time according to the particular item.
Prior to shipping We will examine thoroughly the items you've ordered. The majority of orders will be delivered within 48 hours. The delivery time varies between 3-7 days.
Returns
The inventory is constantly changing and we do not completely manage it due to the fact that many parties are involved, which includes our warehouse and factory. The stock levels may fluctuate at any given time. Be aware that your order could become unfulfilled after you place the order.
Our policy is for 30 days. If it's been more 30 days since you've made your purchase and we're unable to offer you a complete refund or exchange.
To be returned the item must not be opened and in the same condition as when you received it in. You must have the item in its original packaging.
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