Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Professionally packed and fast shipping
Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and many other leading global carriers, we are able to offer various shipping options. Our warehouse staff are highly trained to package your goods exactly according to the specifications we offer. Prior to shipping the goods are thoroughly inspected and secured. Each day, we ship to thousands of customers in multiple countries. This shows our commitment to becoming the biggest retailer on the internet. The warehouses and centers of distribution are situated in Europe, as well as the USA.
It is important to note that orders with multiple items are processed according to the item.
Prior to shipping before shipping, we'll conduct a thorough inspection of the items you have ordered. Today, the majority orders will be delivered within 48 hours. Delivery time ranges between 3-7 days.
Returns
We don't control the inventory in our factory and warehouse. Therefore, the actual inventory could fluctuate at any moment. Please be aware that it's possible that your order could run out of stock even after you have placed the order.
Our policy is valid for a period of 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer an exchange or refund.
For your item to be returned it must be in its original packaging, unopened and in the same state as you received it in. It should also be returned in the original packaging.
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