Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping and Professional Packaging
Because of our long-standing partnership with UPS, FedEx, DHL and many other top global carriers we are able to offer various shipping options. Our warehouse staff are highly educated to pack your items exactly according to the specifications we offer. Your goods are thoroughly checked and secured properly prior to shipping. We deliver to hundreds of thousands of customers daily in different countries. This shows our commitment to become the biggest online retailer in the world. These warehouses are located in Europe as much as they are in the USA.
Note: Orders with multiple items will have a distinct processing time for each item.
Prior to shipping the items, our staff will carry out an extensive inspection of the products you have ordered. Most orders are shipped within 48 hours. The delivery time varies between 3-7 days.
Returns
The inventory is always changing and we do not completely manage it because of the fact that many parties are involved, including our warehouse and factory. The actual stock levels can fluctuate at any time. Please be aware that it's possible that your order will become unavailable even after you have placed the order.
Our policy lasts for thirty days. If 30 days have gone in the past since you purchased, unfortunately we can't offer you a refund or exchange.
For your item to be eligible for return it must be in its original packaging, unopened and in the same state as you received it. It must also be in its original packaging.
Related products
Funko Pop!
Funko Pop!
Funko Pop!
Batman White Knight Batman and Joker Pop! Vinyl Figure 2-Pack – SDCC 2021 Previews Exclusive Funko
Funko Pop!
