Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Title | Bundle of 2, Lewis Hamilton, Valtteri Bottas |
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Prompt shipping and expert packing
We offer a wide range of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are trained to pack your goods precisely according to the specifications we provide. Your items will undergo a thorough inspection and be securely secured prior to being delivered. Every day, we send thousands of packages to clients across many countries. The fact that we are dedicated to becoming the largest online retailer in the world is obvious. Warehouses and distribution centers are found in Europe as well as the USA.
Note: Orders with more than one item are assigned a processing time according to the item.
Before shipment, all ordered items will be thoroughly inspected. The majority of orders are delivered within 48 hours. The delivery time is estimated to be between 3 and 7 days.
Returns
The stock is constantly changing. It's not completely managed by us, since we are involved with multiple parties such as the factory and the storage. The levels of stock can change at any moment. It is possible that the stock may run out after your order has been processed.
Our policy is valid for a period of 30 days. If you don't receive your product within the 30 days period, we are unable to offer a refund or an exchange.
For your item to be returned the item must not be opened and in the same state as you received it. The item must be returned in the original packaging.
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