Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Title | Bundle of 4, Model 1 Deluxe Pop, Model 4 Deluxe Pop, Model 11 War Machine Deluxe Pop, Model 8 Silver Centurion Iron Man Deluxe Pop |
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Professionally packed and fast shipping
Thanks to our longstanding association with UPS FedEx DHL, and other leading international carriers, we are able to offer a variety shipping options. Our warehouse employees will pack all goods to our exacting specifications. Your goods will undergo an exhaustive examination before they will be safely packaged prior to being sent out. Every day we ship thousands of packages to clients across many countries. This shows that we're committed to becoming the biggest online retailer in the world. The warehouses are located located in Europe as much as they are in the USA.
Note: Orders with more than one product are assigned a particular processing time, based on the individual product.
Prior to shipment, we check the item thoroughly. The majority of orders will be delivered within 48 hours. It is expected that delivery will take between 3 and seven days.
Returns
The stock market is always changing. It is not managed entirely by us, since we are involved with multiple entities, including the factory and the storage. The actual stock levels can fluctuate at any point. It is possible that your order will be out of stock once the order is placed.
Our policy is valid for 30 days. If 30 days have passed from the date you purchased the item, we will not be able to offer you a return or exchange.
Your item should be in its original packaging and be unused. The item must be in the original packaging.
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