Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Title | Bundle of 6, Avalanche Nathan MacKinnon (Away) #84, Blackhawks Patrick Kane (Road) #85, Bruins Patrice Bergeron (Road) #86, Golden Knights William Karlsson (Away) #87, Kraken Philipp Grubauer (Home) #88, Stars Jamie Benn (Road) #89 |
|---|
Fast Shipping and Professional Packing
Because of our long-standing relationship with UPS FedEx DHL as well as other top international carriers, we are able to offer a variety shipping options. Our warehouse employees will pack every item to our exacting specifications. Prior to shipping, your goods are thoroughly inspected and safely secured. We deliver to thousands of clients every day from all over the world. This shows that we're committed to being the largest retailer online in the world. Both Europe as well as the USA have warehouses and distribution centres.
Note: Orders with more than one item will be assigned a distinct processing time for each item.
Prior to shipping the items, our staff will carry out an exhaustive inspection of the items you purchased. The majority of orders today are shipped in 48 hours. The delivery estimate is 3 to 7 days.
Returns
Stock is dynamic, and cannot be fully controlled by us because of the involvement of several parties including the factory and our warehouse. The actual stock can be changed at any time. It is possible that you will not receive your order after it has been placed.
Our policy is for 30 days. If you don't receive the product within 30 days, we are not able to issue a refund or an exchange.
Your item must be in the original packaging and be unused. It should also remain in the original packaging.
Related products
Funko Pop!
Funko Pop!
Funko Pop!
Funko Pop!
Funko Pop!
