Please note: This item includes a special hard display case. The case does not open, and the figure(s) are not removable.
To view our current ETAs please click here
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping and Professional Packaging
Due to our longstanding partnership with UPS FedEx DHL as well as other major international carriers, we are able to provide various shipping options. Our warehouse personnel will pack each item according to our strict requirements. Before they are shipped, your goods will be thoroughly examined and secured. Everyday, we send to thousands of clients in different countries. This is a sign of our determination to become the largest online retailer globally. The warehouses and centers for distribution are in Europe, as well as the USA.
Note that orders containing more than one item will be processed according to the specific item.
Before shipping before shipping, we'll inspect thoroughly the items you've purchased. Most orders are delivered within 48 hours. The estimated delivery time is between 3 and 7 days.
Returns
The inventory is always changing and we do not fully manage it because of the fact that many parties are involved, including our warehouse and factory. Therefore, the actual inventory could change at any time. It's possible that your order will be unable to fill when you have placed the order.
Our policy is valid for 30 days. If 30 days have gone without a trace since the purchase and we are unable to offer an exchange or refund.
In order for your item to be returned it must be in its original packaging, unopened and in the same condition as when you received it in. It must also be in its original packaging.
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