Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping & Professional Packing
We are able offer many shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse employees will pack each item according to our strict requirements. Before shipment, all items are thoroughly inspected and securely secured. We deliver to thousands of customers each day across different countries. Our dedication to becoming the largest online retailer in the world is shown by this. These warehouses are in Europe just as they are in the USA.
Note: Orders with more than one item will be assigned a different processing period for each item.
Before shipping before shipping, we'll examine thoroughly the items you have ordered. Today, the majority orders will be delivered within 48 hours. The delivery time will be between 3-7 working days.
Returns
We do not manage the stock at our warehouse and factory. The actual levels of stock can change at any moment. It is possible that you will not receive your order once it's been placed.
Our policy runs for 30 days. If it's been longer than 30 days since you've made your purchase We're sorry to say that we can't offer you a complete refund or exchange.
For your item to be considered eligible for return the item must not be opened and in the same condition as when you received it. The item must be returned in its original packaging.
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