Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping and professional packaging
Because of our long-standing relationship with UPS FedEx DHL and other leading global carriers, we are able provide various shipping options. Our warehouse staff is highly trained and will be able to pack the goods according to our exact and precise specifications. Prior to shipping, your goods will be thoroughly inspected and secured. We deliver to thousands of clients each day across multiple countries. Our determination to be the biggest online retailer worldwide is demonstrated by this. There are distribution centers and warehouses in Europe and in the USA.
Note: Orders with multiple items will have a separate processing period for each item.
Before shipping before shipping, we'll conduct a thorough inspection of the items you have ordered. Most orders are now shipped within 48 hrs. The delivery time should be between 3-7 days.
Returns
The inventory is constantly changing and we are unable to control it completely because several parties are involved, including our warehouse and factory. The actual stock levels can fluctuate at any point. Please understand it may happen that your order may be out of stock after your order has been made.
Our policy lasts for 30 days. If 30 days have gone in the past since you purchased however, we're unable to give you a return or exchange.
The item should not be in use and must be in its original condition. It must also be returned in the original packaging.
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