Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Quick Shipping and Professional Packaging
We are able offer many shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse staff is highly educated to pack your items exactly as per the specifications we offer. Your goods will undergo an exhaustive examination before they will be securely packaged before being shipped. We deliver to thousands of customers each day across various countries. This is a sign of our determination to become the biggest online retailer on earth. Warehouses and distribution centres can be located in Europe as well as in the USA.
Note: Orders that include more than one item are assigned a processing time according to the item.
Before shipping Our team will conduct an exhaustive inspection of the products you ordered. Today, the majority orders will be delivered within 48 hours. The time to deliver varies from 3-7 days.
Returns
The inventory is always changing and we cannot completely manage it due to the fact that multiple parties are involved, including our factory and warehouse. This means that the actual stock could alter at any time. It is possible that you will not receive your order once the order has been made.
Our policy lasts thirty days. If you don't receive your item within 30 days, we're not able to issue the option of a refund or exchange.
Your item must be in its original packaging and not be used. It must also be returned in the original packaging.
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