Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Title | Bundle of 5, Howard as Turbo Man, Howard, Myron as Dementor, Myron, Turbo Man |
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Fast Shipping and Professional Packaging
Our long-standing partnership with UPS FedEx DHL and other global carriers allows us to offer various shipping options. Our warehouse staff is highly educated and will package the goods according to our precise and exact specifications. Prior to shipping your items will be thoroughly examined and secured. We ship to thousands customers every day across multiple countries. The fact that we are determined to become the largest online retailer in the World is obvious. We have distribution centers as well as warehouses across Europe as well as the USA.
Note: Orders that contain more than one product will be assigned a distinct processing time, dependent on the particular item.
Before shipping, we will conduct a thorough inspection of the items you've purchased. Today, the majority orders will be delivered within 48 hours. The expected delivery time will be between 3 and 7 days.
Returns
The stock is constantly changing and not fully managed by us due to the involvement of multiple parties including the factory and our warehouse. The stock can change at any moment. Please understand it may happen that your order may be out of stock after the order has been placed.
The policy is for 30 days. If you haven't received your item within 30 days, we are not able to provide either a return or exchange.
The item you purchase must be in its original packaging and in good condition. It must also not be used. It must also be in the original packaging.
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