Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Professionally packed and fast shipping
Our long-standing partnership with UPS FedEx DHL and other international carriers allows us to offer a range of shipping services. Our warehouse staff will package each item according to our strict requirements. Your goods will go through an exhaustive inspection and adequately secured before being delivered. We ship to thousands customers each day from multiple countries. This is an indication of our dedication to being the largest online retailer globally. Warehouses and distribution centers can be located throughout Europe as well as the USA.
Note: Orders that contain more than one product are assigned a specific processing period based on the individual product.
Prior to shipment Our team will conduct a thorough inspection on the products you ordered. The majority of orders are shipped within 48 hours. Expected delivery time is between 3-7 days.
Returns
The stock is constantly changing and not fully managed by us due to the involvement of multiple entities, including the factory as well as our warehouse. Therefore, the actual inventory could change at any time. It's possible that the stocks could be depleted after your order has been placed.
Our policy lasts for a period of 30 days. If 30 days have passed by since your purchase however, we're unable to give you a refund or exchange.
To be returned the item must not be opened and in the same condition as when you received it in. It should also be in the original package.
Related products
Funko Pop!
Birds of Prey Huntress Pop! Vinyl Figure with Collectible Card – Entertainment Earth Exclusive Funko
Funko Pop!
Funko Pop!
Batman White Knight Batman and Joker Pop! Vinyl Figure 2-Pack – SDCC 2021 Previews Exclusive Funko
