Coming Soon
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Professional packing and fast shipping
Our long-standing partnership with UPS FedEx DHL and other carriers around the world gives us the ability to provide a range of shipping services. Our warehouse personnel are well educated and will package the items according to our exact and precise specifications. Your goods will undergo an exhaustive examination before they will be properly packaged prior to being delivered. We deliver to thousands of clients each day across multiple countries. This shows our commitment to being the largest online retailer in the world. We have distribution centers and warehouses across Europe as well as the USA.
Orders with more than 1 item are assigned processing times for each item.
Prior to shipping, we will examine thoroughly the items you have ordered. The majority of orders today are shipped in 48 hours. The delivery time is estimated to be between 3 and 7 days.
Returns
Due to multiple parties such as the factory and the warehouse, we are unable to effectively manage inventory. This means that the actual stock could fluctuate at any moment. Be aware that it's possible that your order will be out of stock after you have placed the order.
Our policy is valid for a period of 30 days. If it's been more than 30 days since you've purchased your item, we unfortunately can't give you a complete refund or exchange.
In order to be eligible for a refund your item must be in good condition and in the same state that you received it in. It must also be returned in its original packaging.
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