Coming Soon
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Speedy Shipping and professional packaging
We offer a wide range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff are highly trained to pack your goods exactly as per the specifications we provide. Your items will undergo an exhaustive inspection and adequately secured before being delivered. We deliver to thousands of customers every day in a variety of countries. This shows that we're committed to being the largest online retailer in the world. The distribution centers and warehouses distribution are in Europe and the USA.
Note: Orders containing more than one item are assigned a specific processing time based on the individual product.
Prior to shipment before shipping, we'll inspect thoroughly the items you've ordered. Most orders are shipped within 48 hours. The delivery time should be between 3-7 days.
Returns
The stock is constantly changing and cannot be fully controlled by us because of the involvement of many different parties, such as the factory and our warehouse. Actual stock levels may fluctuate at any time. It is possible that stocks could be depleted after your order has been processed.
The period of time is 30 days. However, if the 30 days have elapsed from the date you purchased the item, we cannot offer you a return or exchange.
To be eligible for a refund the item must be unused and in the same state as when you received it. It should also be in the original packaging.
Related products
Funko Pop!
Funko Pop!
Funko Pop!
Funko Pop!
Funko Pop!
