Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Speedy Shipping and professional packaging
Thanks to our longstanding association with UPS FedEx DHL as well as other leading global carriers, we can provide various shipping options. Our warehouse personnel are extremely skilled and will package your items according to our precise and precise specifications. Your items will go through an extensive inspection and be safely packaged prior to being delivered. We ship to thousands clients every day in a variety of countries. This shows our commitment to becoming the biggest online retailer in the world. The warehouses and centers of distribution are situated in Europe and the USA.
Note: Orders that contain more than one item will be assigned a different processing time for each item.
Before shipping, all ordered products will be thoroughly inspected. The majority of orders are shipped within 48 hours. The delivery time is between 3-7 working days.
Returns
The stock is constantly changing and is not completely managed by us because of the involvement of several parties including the factory and our warehouse. The actual levels of stock can change at any point. You may not receive your purchase after it's been placed.
Our policy lasts 30 days. Unfortunately, if thirty days have passed after you bought your item, we will not be able to offer you a return or exchange.
In order to be eligible for a return your product must be unopened and in the same state that you received it. It should also be returned in the original packaging.
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