Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Style | Chase Bundle (4 Commons & 2 Chases), Common Bundle (4 Commons), The Batman #1187, The Batman #1189, Selena Kylie, Selena Kylie Chase Bundle (1Common & 1 Chase), Oswald Cobblepot, Oswald Cobblepot Chase Bundle (1Common & 1 Chase), The Riddler |
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Fast Shipping and Professional Packaging
We can offer a variety of shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse staff will package all goods to our exacting requirements. Prior to shipping, your goods will be thoroughly examined and securely secured. We deliver to thousands of customers every day from all over the world. This is a sign of our determination to be the largest online retailer in the world. Warehouses and distribution centers are located throughout Europe as well as in the USA.
Note: Orders that contain more than one item will be assigned a separate processing time for each item.
Prior to shipment, we examine the items ordered thoroughly before sending the items. Most orders are shipped within 48 hours. The expected delivery time is 3 to 7 days.
Returns
The stock is constantly changing and cannot be fully controlled by us due to the involvement of many different parties, such as the factory and our warehouse. The levels of stock can change at any moment. You may not receive your order once the order has been made.
The policy is 30 days. If it's been longer than 30 days since you made your purchase and we're unable to offer you a complete exchange or refund.
To be eligible for a return your item must be unused and in the same condition as you received it. You must have the item in its original packaging.
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