Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Quick Shipping and Professional Packaging
We offer a wide range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff are highly trained and will pack the goods according to our precise and exact specifications. The goods you send us are checked thoroughly and secured properly prior to shipping. We deliver to thousands of clients every day from all over the world. Our determination to be the largest online retailer around the globe is evident by this. The distribution centers and warehouses distribution are in Europe and the USA.
It is important to note that orders with more than one item are given a processing time according to the item.
Prior to shipping, we check the item thoroughly. The majority of orders are delivered within 48 hours. The expected delivery time will be between 3-7 days.
Returns
The inventory is constantly changing and we are unable to fully manage it because several stakeholders are involved, including our warehouse and factory. The levels of stock can change at any time. Be aware that it is possible that your order will be out of stock after you have placed the order.
The policy is 30 days. If it's been longer than 30 days since the date you made your purchase and we're unable to offer you a full refund or exchange.
To be considered eligible for return the item must not be opened and in the same condition as when you received it in. It should also be in the original packaging.
Related products
Funko Pop!
Funko Pop!
Birds of Prey Huntress Pop! Vinyl Figure with Collectible Card – Entertainment Earth Exclusive Funko
Funko Pop!
Funko Pop!
Funko Pop!
