Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping & Professional Packing
Thanks to our longstanding association with UPS FedEx DHL and other leading global carriers, we can offer a variety shipping options. Our warehouse staff are highly educated to pack your items exactly according to the specifications we provide. Before shipment, all items are carefully examined and secured. We deliver to hundreds of thousands of customers each day across various countries. The fact that we are dedicated to becoming the largest online retailer in the World is clear. We have distribution centers and warehouses located in Europe and the USA.
Note: Orders containing more than one item will be assigned a distinct processing time for each item.
We will thoroughly inspect all products before they are shipped. The majority of orders will be shipped within 48 hours. Delivery time ranges between 3-7 days.
Returns
The stock is constantly changing and is not completely managed by us due to the involvement of many parties including the factory and our warehouse. Therefore, the actual inventory could alter at any time. Please be aware it's possible your order could become unfulfilled once you've placed your order.
Our policy is valid for 30 days. We cannot replace or refund your purchase after 30 days since the purchase.
In order for your item to be eligible for return it must be in its original packaging, unopened and in the same state as you received it. It must also be in the original packaging.
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