Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Prompt shipping and expert packing
Due to our longstanding partnership with UPS FedEx DHL, and other major international carriers, we are able to provide various shipping options. Our warehouse staff are highly trained and will wrap your goods according to our precise and precise specifications. Your products will be subjected to an exhaustive examination before they will be securely packaged before being sent out. Every day we ship thousands of packages to customers from all over the world. This demonstrates our dedication to be the largest online retailer in the world. Both Europe as well as the USA have warehouses and distribution centres.
Note: Orders with more than one item will be assigned a distinct processing time dependent on the particular product.
Before shipment, all ordered items will be thoroughly inspected. Most orders are shipped within 48 hours. The expected delivery time will be between 3-7 days.
Returns
The stock is dynamic and we cannot completely manage it because many parties are involved, which includes our factory and warehouse. The actual stock can be changed at any time. You may not receive your order after the order has been made.
Our policy lasts for thirty days. If it's been longer than 30 days since you made your purchase, we unfortunately can't give you a full exchange or refund.
Your item should be in the original packaging and in good condition. It must also not be used. The item must be in the original packaging.
Related products
Funko Pop!
Funko Pop!
Funko Pop!
Funko Pop!
Birds of Prey Huntress Pop! Vinyl Figure with Collectible Card – Entertainment Earth Exclusive Funko
Funko Pop!
Funko Pop!
