Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Speedy Delivery and professional packaging
Thanks to our longstanding association with UPS FedEx DHL, and other top international carriers, we are able to offer a variety shipping options. Our warehouse staff are trained to package your goods precisely according to the specifications that we supply. Your items will undergo an extensive inspection and will be adequately secured before being shipped. Every day, we deliver to thousands of clients in different countries. Our commitment to become the largest online retailer in the world is shown by this. Both Europe and the USA have warehouses and distribution centres.
Orders with more than one item are assigned processing periods according to each item.
Before shipping, all ordered items will be thoroughly examined. Today, most orders will be shipped within 48 hours. The delivery time varies between 3-7 days.
Returns
We do not manage the stock at our factory and warehouse. Therefore, the actual inventory could fluctuate at any moment. It is possible that your order may be out of stock once the order has been placed.
Our policy lasts for a period of 30 days. If it's been more 30 days since you've purchased your item We're sorry to say that we can't offer you a complete refund or exchange.
The item you purchase must be in its original packaging and not be used. You must have the item in its original packaging.
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