Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Prompt Delivery and professional packaging
Because of our long-standing relationship with UPS FedEx DHL as well as other major global carriers, we can provide various shipping options. Our warehouse staff will package every item to our exacting specifications. Before shipment, all items will be thoroughly examined and secured. Every day we ship thousands of packages to customers from all over the world. Our commitment to become the biggest online retailer around the globe is evident by this. Both Europe and the USA have warehouses and distribution centers.
Note: Orders with more than one item will be assigned a distinct processing period for each item.
We will carefully examine all products before they are shipped. The majority of orders will be delivered within 48 hours. The expected delivery time will be between 3-7 days.
Returns
The inventory is always changing and we do not control it completely due to the fact that multiple parties are involved, which includes our factory and warehouse. The actual inventory may be changed at any time. Be aware that your order will be out of stock after your order has been made.
Our policy is valid for 30 days. If you have passed 30 days in the past since you purchased, unfortunately we can't offer you a refund or exchange.
You are able to return a product if it is unused and is in the same condition when you first received it. It must also still be in the original package.
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