Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping with Professional Packaging
We can offer a variety of shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse staff are highly trained to package your goods exactly as per the specifications that we supply. The goods you send us are checked thoroughly and securely secured prior to shipment. We ship to thousands customers each day from multiple countries. This demonstrates our dedication to become the biggest online retailer on the planet. The warehouses and centers of distribution are located in Europe, as well as the USA.
Note: Orders that contain multiple items will have a different processing time for each item.
Prior to shipping before shipping, we'll conduct a thorough inspection of the items you have ordered. The majority of orders are shipped within 48-hours. The delivery estimate is between 3 and 7 days.
Returns
Due to the multiple parties involved such as the factory and the warehouse, we're unable to fully manage stock. Actual stock levels may fluctuate at any time. You may not receive your order after it's been placed.
Our policy lasts for 30 days. We will not replace or refund your purchase when it's been 30 days since the purchase.
Your item should be in the original packaging and be unused. It should also be in the original packaging.
Related products
Funko Pop!
Funko Pop!
Funko Pop!
Funko Pop!
Batman White Knight Batman and Joker Pop! Vinyl Figure 2-Pack – SDCC 2021 Previews Exclusive Funko
Funko Pop!
