Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Professionally packed and fast shipping
We can offer a variety of shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse staff are highly trained and will be able to pack the items according to our exact and precise specifications. Before shipment, all items are carefully examined and secured. We deliver to thousands of customers every day across multiple countries. The fact that we're determined to become the largest online retailer in the world is evident. The warehouses are located situated in Europe in the same way as they are in USA.
Note: Orders that contain more than one item will be assigned a distinct processing period based on the individual product.
Before shipping before shipping, we'll inspect thoroughly the items you've purchased. The majority of orders will be delivered within 48 hours. The delivery time varies between 3-7 days.
Returns
We don't manage the stock in our warehouse and factory. The stock can change at any time. Please be aware that it is possible that your order will be out of stock after you've placed your order.
Our policy lasts for thirty days. If you don't receive the product within the 30 days period, we are unable to offer the option of a refund or exchange.
In order to be eligible for a return your product must be unopened and in the same state as when you received it. You must have the item in the original packaging.
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