Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Title | Flashpoint, The Fall of Sinestro, Flashpoint Pocket Pop! Keychain, Classic (1950's) Plush, Challenge of the Gods (1987) Plush |
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Fast Shipping & Professional Packing
We have a range of shipping options due to our long-term partnership with UPS FedEx DHL. Our warehouse personnel will pack every item to our exacting specifications. Prior to shipping your items will be thoroughly examined and secured. Each day, we ship to thousands of clients in many countries. This demonstrates our dedication to become the biggest online retailer on earth. There are distribution centers and warehouses located in Europe and the USA.
Note: Orders that include more than one item are assigned a processing time depending on the item.
We will carefully examine all items ordered before shipping. Today, the majority of orders will be shipped within 48 hours. Delivery time ranges between 3-7 days.
Returns
Stock is dynamic, and cannot be fully controlled by us because of the involvement of many entities, including the factory as well as our warehouse. This means that the actual stock could alter at any time. It's possible that you may not receive your order once the order has been made.
Our policy runs for 30 days. If you have passed 30 days without a trace since the purchase however, we're unable to give you a refund or exchange.
In order to be eligible for a refund your product must be unopened and in the same condition as when you received it. It must also be returned in its original packaging.
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