Coming Soon
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping with Professional Packaging
Our long-standing relationship with UPS FedEx DHL and other carriers around the world allows us to offer various shipping options. Our warehouse staff are highly trained to package your goods exactly as per the specifications we provide. Your goods are thoroughly checked and secured properly prior to shipping. We ship to hundreds of thousands of customers daily in different countries. The fact that we're dedicated to becoming the largest online retailer in the World is obvious. Warehouses and distribution centers are located in Europe as well as the USA.
Please note that orders with more than one item are subject to a processing period that is based to the specific item.
Before shipping, all ordered products will be thoroughly inspected. Most orders are shipped within 48 hours. The time to deliver varies from 3-7 days.
Returns
The stock is dynamic and we do not completely manage it because multiple stakeholders are involved, including our warehouse and factory. The stock can change at any moment. Be aware that your order will be unable to fill once you've placed your order.
Our policy runs for 30 days. If you don't receive your product within the 30 days period, we are not able to provide a refund or an exchange.
The item must not be used, and it must be in its original condition. The item must be in its original packaging.
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