Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Professional packing and fast shipping
Our long-standing relationship with UPS FedEx DHL and other international carriers gives us the ability to provide various shipping options. Our warehouse staff are extremely skilled and will package your products according to our precise and precise specifications. Before shipping, all goods are carefully examined and securely secured. We ship to thousands of customers every day across multiple countries. This is a sign of our determination to become the biggest online retailer on earth. Both Europe as well as the USA have warehouses and distribution centers.
Note: Orders that include more than one item are assigned a processing period depending on the item.
Before shipping Our team will conduct an extensive inspection of the products you ordered. The majority of orders are delivered within 48 hours. The delivery time is estimated to be between 3 and seven days.
Returns
Stock is dynamic, and is not completely managed by us because of the involvement of multiple different parties, such as the factory and our warehouse. The actual inventory can be changed at any time. It is possible that you will not receive your order after the order has been made.
Our policy is valid for 30 days. We are unable to replace or refund your purchase if it has been 30 days since the purchase.
Your item must be in the original packaging and not be used. The item should be in the original packaging.
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