Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Title | Bundle of 4, Lightning, Black Lightning, Thunder, Tobias Whale |
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Quick Shipping and Professional Packaging
Because of our long-standing partnership with UPS, FedEx, DHL and many other leading global carriers, we can offer a variety of shipping options. Our warehouse personnel are highly skilled and will pack your goods in accordance to our precise and exact specifications. Your items are carefully inspected and properly secured before shipping. Every day, we deliver to thousands of customers across many countries. This is a sign of our determination to become the biggest online retailer in the world. Both Europe as well as the USA have distribution and warehouse centres.
Orders that contain more than 1 item are assigned processing periods for each item.
Before shipping, we will inspect the ordered items carefully before shipping. The majority of orders will be delivered within 48 hours. The delivery time should be between 3 and 7 working days.
Returns
Stock is dynamic. It is not managed entirely by us, as we're involved with several organizations, such as the factory and our storage. The actual inventory can be changed at any time. It is possible that your order may be out of stock after the order is placed.
Our policy lasts thirty days. If you haven't received the product within 30 days, we're not able to issue a refund or an exchange.
The item you purchase must be in its original packaging and be unused. You must have the item in its original packaging.
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