Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Professional packing and fast shipping
Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL and a variety of other world-class carriers, we can offer various shipping options. Our warehouse staff are highly trained to package your goods exactly as per the specifications we offer. Before shipping, all goods are carefully examined and secured. Each day, we ship to thousands of clients in multiple countries. Our determination to be the largest online retailer worldwide is demonstrated by this. The warehouses and centers of distribution are in Europe, as well as the USA.
It is important to note that orders with multiple items are given a processing time according to the particular item.
Prior to shipping, we examine the items ordered thoroughly before sending the items. Today, the majority orders will be shipped within 48 hours. The delivery estimate is between 3-7 days.
Returns
The stock is constantly changing. It's not entirely managed by us, as we are involved with multiple parties such as the factory and the storage. The actual levels of stock can change at any moment. Please be aware that it is possible for your order to become unavailable even after you have placed the order.
Our policy is valid for 30 days. We are unable to replace or refund your purchase after 30 days since the purchase.
For your item to be eligible for return, it must be unopened and in the same condition as when you received it in. It must also still remain in the original packaging.
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