Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Title | Bundle of 4, Caterpie, Dragonite, Pidgeotoo, Squirtle Metallic Silver |
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Fast Shipping with Professional Packaging
We have a range of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse personnel is highly-skilled and will pack your products according to our precise and precise specifications. Your items are carefully inspected and secured properly prior to shipping. We deliver to thousands of customers every day in a variety of countries. Our determination to be the largest online retailer in the world is shown by this. We have distribution centers and warehouses located in Europe as well as the USA.
Note: Orders containing more than one product are assigned a particular processing period dependent on the particular product.
Prior to shipping We will inspect thoroughly the items you have ordered. The majority of orders today are shipped in 48 hours. The delivery time will be between 3-7 days.
Returns
The stock market is always changing. It's not entirely managed by us, as we have multiple parties such as the factory and our storage. Actual stock levels may fluctuate at any time. It's possible that you may not receive your order once the order has been made.
The policy is for 30 days. If 30 days have gone without a trace since the purchase and we are unable to offer you a refund or exchange.
You can only return a product if it is unused and is in the same state as the day you received it. The item must be returned in the original packaging.
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