Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast shipping and professional packing
We have a range of shipping options due to our long-term partnership with UPS FedEx DHL. Our warehouse staff are trained to package your goods precisely according to the specifications we provide. Your items are carefully inspected and securely secured prior to shipment. We deliver to thousands of clients each day across multiple countries. This shows how we're dedicated to be the largest retailer on the internet. Both Europe and the USA have warehouses and distribution centres.
Please note that orders with more than one item are subject to a processing period that is based to the specific item.
Before shipping We will inspect thoroughly the items you have ordered. The majority of orders will be delivered within 48 hours. The expected delivery time is 3 to 7 days.
Returns
The stock is constantly changing and cannot be fully controlled by us because of the involvement of many parties including the factory and our warehouse. The actual stock can be changed at any time. It is possible that your order will be out of stock once your order has been made.
The period of time is 30 days. If thirty days have passed since you purchased your item, we will not be able to offer you a return or exchange.
Your item should be in its original packaging and not be used. It should also be in the original packaging.
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