Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Style | Bundle of 5, Buzz Lightyear (XL-01) #1210, Buzz Lightyear (XL-15) with Sox #1211, Izzy Hawthorne (JR. Zap Patrol) #1212, Sox #1213, Zurg #1214 |
|---|
Fast Shipping and Professional Packaging
Our long-standing relationship with UPS FedEx DHL and other international carriers lets us offer a range of shipping services. Our warehouse personnel will pack each item according to our strict specifications. Prior to shipping, your goods are carefully examined and safely secured. Every day, we deliver to thousands of customers in multiple countries. This demonstrates our dedication to be the largest online retailer in the world. The warehouses and centers for distribution are located in Europe and the USA.
Orders with more than 1 item are given processing time according to each item.
Before shipping, we will examine the items ordered carefully before shipping. Today, most orders will be shipped within 48 hours. The delivery time will be between 3-7 days.
Returns
Stock is dynamic. It's not completely managed by us, as we are involved with multiple organizations, such as the factory and the storage. The actual stock levels can fluctuate at any point. It's possible that your order will be unable to fill once you've placed your order.
The policy is 30 days. However, if thirty days have passed from the date you purchased the item, we will not be able to offer you a return or exchange.
You are able to return an item in the event that it is not used and in the same condition as when you received it. The item must be in its original packaging.
Related products
Funko Pop!
Birds of Prey Huntress Pop! Vinyl Figure with Collectible Card – Entertainment Earth Exclusive Funko
Funko Pop!
Funko Pop!
Funko Pop!
Funko Pop!
