Coming Soon
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast shipping and professional packing
Thanks to our longstanding association with UPS FedEx DHL as well as other leading international carriers, we are able to provide various shipping options. Our warehouse staff is highly skilled and will pack your products according to our precise and precise specifications. Your goods are thoroughly checked and secured properly prior to shipping. Everyday we deliver hundreds of packages to our customers from all over the world. This is a testament to our dedication to being the largest online retailer globally. The warehouses and centers for distribution are located in Europe and the USA.
Note: Orders that include more than one item will be assigned a processing date depending on the item.
Before shipment, all ordered items will be thoroughly inspected. Today, the majority orders will be shipped within 48 hours. Delivery is expected to take between three and seven days.
Returns
Stock is dynamic. It is not managed entirely by us, since we have multiple entities, including the factory and the storage. The actual inventory can change at any moment. It is possible that the stocks could be depleted after your order has been placed.
Our policy lasts 30 days. If it's been more than 30 days since you purchased your item and we're unable to offer you a complete exchange or refund.
To be eligible for a return your item must be unused and in the same condition as when you received it in. The item should be returned in its original packaging.
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