Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping and Professional Packaging
Due to our longstanding partnership with UPS FedEx DHL, and other top global carriers, we are able provide a range of shipping options. Our warehouse staff are highly trained and will pack your products according to our precise and exact specifications. Your items will go through a thorough examination and will be securely packaged before being sent out. Every day, we send thousands of packages to clients from all over the world. This is a testament to our dedication to being the biggest online retailer in the world. These warehouses are located in Europe in the same way as they are in the USA.
Note: Orders containing more than one item will be assigned a separate processing period for each item.
Before shipping before shipping, we'll conduct a thorough inspection of the items you've purchased. The majority of orders are delivered within 48 hours. The delivery time should be between 3-7 working days.
Returns
The stock is dynamic and we cannot control it completely because several parties are involved, which includes our warehouse and factory. This means that the actual stock could alter at any time. Please be aware it's possible your order could become unfulfilled once you've placed your order.
Our policy is valid for 30 days. We will not replace or refund your purchase if it has been 30 days from the date of purchase.
The item you purchase must be in its original packaging and be unused. The item must be in the original packaging.
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