Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping & Professional Packing
Thanks to our longstanding association with UPS FedEx DHL as well as other leading international carriers, we are able to provide a range of shipping options. Our warehouse staff are highly educated and will package your goods in accordance with our exact and precise specifications. Prior to shipping, your goods are carefully examined and securely secured. Everyday, we send to thousands of clients in multiple countries. The fact that we're determined to become the largest online retailer in the World is clear. Both Europe and the USA have warehouses and distribution centers.
It is important to note that orders with more than one item are processed according to the specific item.
Prior to shipment, our team will perform an extensive inspection of the products you ordered. The majority of orders are delivered within 48 hours. The delivery estimate is between 3 and 7 days.
Returns
Stock is dynamic. It is not managed entirely by us since we are involved with multiple entities, including the factory and the storage. The stock can change at any time. It is possible that you will not receive your order once it has been placed.
The policy is for 30 days. We are unable to return or exchange your purchase if it has been 30 days from the date of purchase.
The item you purchase must be in the original packaging and in good condition. It must also not be used. You must have the item in the original packaging.
Related products
Funko Pop!
Funko Pop!
Funko Pop!
Birds of Prey Huntress Pop! Vinyl Figure with Collectible Card – Entertainment Earth Exclusive Funko
Funko Pop!
Funko Pop!
Funko Pop!
Funko Pop!
