Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping and Professional Packing
Thanks to our longstanding association with UPS FedEx DHL as well as other major international carriers, we are able to provide various shipping options. Our warehouse staff is expertly trained and will wrap your goods in accordance to our exact and precise specifications. Prior to shipping the goods are thoroughly inspected and secured. We ship to hundreds of thousands of customers every day across different countries. The fact that we're committed to becoming the biggest online retailer in the world is evident. The warehouses and centers of distribution are situated in Europe, as well as the USA.
Orders with more than 1 item are given processing time according to each item.
Prior to shipment, all purchased items will be thoroughly inspected. The majority of orders are delivered within 48 hours. The delivery time is estimated to be between three and seven days.
Returns
Due to multiple parties, including the factory and the warehouse, we are unable to effectively manage inventory. The stock can change at any moment. It is possible that your order may be out of stock after the order has been placed.
Our policy lasts thirty days. If you don't receive your item within 30 days, we are unable to offer either a return or exchange.
To be eligible for a refund, your item must be in good condition and in the same state that you received it in. The item must be in its original packaging.
Related products
Funko Pop!
Funko Pop!
Funko Pop!
Funko Pop!
Birds of Prey Huntress Pop! Vinyl Figure with Collectible Card – Entertainment Earth Exclusive Funko
Funko Pop!
