Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Quick Shipping and Professional Packaging
We are able offer many shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse personnel is highly-skilled and will package your items in accordance with our exact and precise specifications. Before they are shipped your items will be thoroughly examined and secured. Every day, we deliver to thousands of customers across multiple countries. Our determination to be the largest online retailer around the globe is evident by this. The warehouses and centers for distribution are located in Europe and the USA.
Note: Orders that contain more than one item will be assigned a processing date in accordance with the item.
Before shipping, all ordered items will be thoroughly examined. Today, most orders will be delivered within 48 hours. The time to deliver varies from 3-7 days.
Returns
The inventory is constantly changing and we do not completely manage it due to the fact that multiple parties are involved, which includes our warehouse and factory. The actual inventory can change at any moment. Please be aware it's possible your order may be unable to fill when you have placed the order.
Our policy is valid for 30 days. We are unable to exchange or refund your order after 30 days since you purchased it.
To be eligible for a refund your item must be unused and in the same state as when you received it in. It must also be in the original packaging.
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