Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Style | Full Set – Common Bundle, Yuji Itadori, Satoru Gojo, Nobara Kugisaki, Megumi Fushiguro with Dog, Mahito |
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Fast Shipping and Professional Packing
Our long-standing partnership with UPS FedEx DHL and other international carriers allows us to offer an array of shipping services. Our warehouse staff are extremely skilled and will package your products according to our precise and precise specifications. Before shipment, all items will be thoroughly examined and safely secured. Everyday, we send to thousands of customers in different countries. This demonstrates our dedication to be the largest online retailer in the world. The warehouses are located located in Europe as much as they are in the USA.
Note: Orders that contain more than one item will be assigned a distinct processing period dependent on the particular item.
Before shipping, all ordered items will be thoroughly examined. The majority of orders are shipped within 48-hours. It is expected that delivery will take between three and seven days.
Returns
Stock is dynamic, and cannot be fully controlled by us due to the involvement of several different parties, such as the factory and our warehouse. Stock levels can fluctuate at any moment. Please be aware that it's possible that your order could run out of stock even after you have made the order.
Our policy lasts for thirty days. We will not exchange or refund your order when it's been 30 days from the date of purchase.
For your item to be returned the item must not be opened and in the condition you received it in. The item must be in its original packaging.
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