Coming Soon!
Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping and Professional Packing
Thanks to our longstanding association with UPS FedEx DHL and other top global carriers, we can offer a variety shipping options. Our warehouse staff is highly trained to pack your goods exactly according to the specifications that we supply. Your items will go through an exhaustive examination before they will be safely packaged prior to being shipped. Each day, we ship to thousands of customers across different countries. The fact that we are determined to become the largest online retailer in the World is evident. The warehouses are located in Europe in the same way as they are in USA.
Note: Orders that contain more than one product will be assigned a distinct processing period based on the individual product.
Prior to shipping before shipping, we'll examine thoroughly the items you have ordered. Most orders are now shipped within 48 hours. Delivery is expected to take between 3 and seven days.
Returns
The inventory is constantly changing and we cannot completely manage it because of the fact that several parties are involved, including our factory and warehouse. Stock levels can fluctuate at any time. It's possible that the stock may run out after your order has been processed.
Our policy is valid for a period of 30 days. If the 30 days have elapsed after you bought your item, we will not be able to give you a refund or exchange.
To be eligible for return, it must be unopened and in the same condition as when you received it. The item must be in its original packaging.
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