Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
Fast Shipping and Professional Packing
Our long-standing relationships with UPS FedEx DHL and other international carriers lets us offer various shipping options. Our warehouse staff are expertly trained and will wrap your goods in accordance to our precise and exact specifications. Prior to shipping, your goods are carefully examined and secured. We deliver to thousands of customers every day from all over the world. This is a testament to our dedication to being the largest online retailer worldwide. We have distribution centers as well as warehouses across Europe as well as the USA.
Note: Orders containing more than one product are assigned a specific processing time based on the individual product.
Prior to shipping, our team will perform an extensive inspection of the products you have ordered. Today, the majority orders will be sent within 48 hours. The delivery time varies between 3-7 days.
Returns
We don't manage the stock in our warehouse or factory. Stocks can be changed at any moment. It is possible that stock may run out after the order has been made.
The policy is 30 days. Unfortunately, if 30 days have passed since you purchased your item, we will not be able to give you a refund or exchange.
The item should not be used, and it must be in the original packaging. It must also be returned in its original packaging.
Related products
Funko Pop!
Batman White Knight Batman and Joker Pop! Vinyl Figure 2-Pack – SDCC 2021 Previews Exclusive Funko
Funko Pop!
Funko Pop!
Funko Pop!
Funko Pop!
Birds of Prey Huntress Pop! Vinyl Figure with Collectible Card – Entertainment Earth Exclusive Funko
Funko Pop!
Funko Pop!
