Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Title | Bundle of 3, American Chavez, Scarlet Witch, Sinister Strange |
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Quick Shipping and Professional Packaging
Thanks to our longstanding association with UPS FedEx DHL and other leading global carriers, we are able offer a variety shipping options. Our warehouse employees will pack all goods to our exacting specifications. Your items are carefully inspected and securely secured prior to shipment. Everyday, we send to thousands of clients in different countries. Our commitment to become the biggest online retailer around the globe is evident by this. Both Europe as well as the USA have distribution and warehouse centres.
Please note that orders with multiple items are subject to a processing period that is based to the specific item.
We will thoroughly inspect all items ordered before shipping. Currently, most orders are shipped within 48 hours. The delivery time is estimated to be between 3 and seven days.
Returns
Due to the multiple parties involved which include the factory as well as the warehouse, we're unable to fully manage stock. Stock levels can fluctuate at any moment. Be aware that it's possible that your order could run out of stock even after you have made the order.
Our policy is valid for 30 days. If 30 days have passed by since your purchase and we are unable to offer you a refund or exchange.
The item cannot be used and in its original condition. It should also be returned in the original packaging.
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