Free PopShield Pop Protector on all pre-order standard size Pops!
Terms and Policies
Return Policy
We will only accept returns on items where the product itself is damaged or defected (not the box it is inside). In this case, you will receive a replacement or if a replacement is not available, store credit will be given. We will do everything within our control to ensure your product is shipped out in great condition, but please understand that you may receive an item with an imperfect box or paint flaws as we cannot control this. If an item is damaged from the post office, you may file an insurance claim if you paid for Priority Shipping.
Cancellation Policy
All in stock sales orders are final and non-refundable for any reason. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. If items are returned due to undeliverable address, shipping charges will not be refunded and you will be charged a restocking fee of 25% on all items.
Pre-Order Policy
Pre-Order items are charged at the time of purchase, not when we ship them out. All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. On occasion, we may not be able to secure enough of an item to fulfill all pre-orders, in these rare situations orders will be filled in the order they were received to us. Lastly please order on separate orders if you are ordering either In-Stock items or Pre-Orders with different release dates. If ordered on the same order, all items will be shipped when the last item becomes available.
Expected Ship Dates
Pre-orders dates are subject to date change without notice. The dates supplied are estimates given by the manufacturer and our distributors. Changes in shipment dates from the manufacturer do not warrant a refund or compensation. These dates are an estimation and things change from time to time. If there is a change in dates, we do our best to update our customers!
| Title | Doctor Strange, Wong, America Chavez, Rintrah |
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Prompt Shipping and Professional Packing
We offer a wide range of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff are highly trained and will pack the goods according to our precise and exact specifications. The goods you send us are checked thoroughly and secured properly prior to shipping. Everyday we deliver thousands of packages to customers from all over the world. This shows our commitment to become the biggest online retailer in the world. Warehouses and distribution centers are located in Europe and the USA.
Note: Orders that contain more than one item are assigned a particular processing period dependent on the particular item.
Prior to shipping Our team will conduct a thorough inspection on the items you purchased. Today, the majority orders will be shipped within 48 hours. Delivery time ranges between 3-7 days.
Returns
The stock market is always changing. It's not completely managed by us, as we have multiple parties such as the factory and the storage. The stock levels may fluctuate at any moment. Please understand it may happen that your order is out of stock after the order has been placed.
Our policy is valid for 30 days. If it's been longer than 30 days since the date you bought the item We're sorry to say that we can't offer you a full refund or exchange.
The item must not be in use and must be in its original condition. It should also be in the original package.
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